Last updated: 8 November 2026
This page sets out our supplier details under section 43 of the Electronic Communications and Transactions Act. Our registration number, our directors' names and our full street address are in every quote and agreement, and we give them to anyone who asks at info@icodeai.co.za.
| Item | Detail |
|---|---|
| Full name and legal status | Infinite Code (Pty) Ltd, a private company, trading as iCodeAI |
| Place of registration | South Africa. The registration number is on every quote, invoice and agreement |
| Directors | Named in every agreement, and given on request |
| Physical address | Weltevreden Park, Roodepoort, 1709, Gauteng, South Africa. The full street address for service of legal documents is in every agreement, and given on request |
| Telephone and WhatsApp | +27 76 754 6115 |
| info@icodeai.co.za | |
| Website | icodeai.co.za |
| Self-regulatory or accreditation bodies | None |
| Codes of conduct | None subscribed to |
| Main characteristics of our services | See Solutions and Pricing |
| Full price, including taxes and fees | See Pricing. No VAT is added. Usage charged by providers (for example message or call fees) is shown in your written quote |
| Payment | Bank transfer (EFT), debit order, or card or instant EFT through a secure online payment provider |
| Terms of agreement | Your written quote and service agreement, which you can download and keep |
| Delivery | Build timelines are stated in your quote and start when the signed agreement, first payment, onboarding form and website access are in |
| Cancellation, returns and refunds | See Cancellations and refunds. Where the ECT Act's cooling-off right applies to you as a consumer, you may cancel within 7 days of the agreement, except for services that began with your consent within those 7 days |
| Your transaction records | Your signed agreement, quotes and invoices are emailed to you to keep. We keep copies for at least 7 years and send you a copy whenever you ask |
| Minimum duration | Month to month, or the 12- or 24-month term you choose |
| Complaints and dispute resolution | See our complaints procedure. For client agreements: negotiation for 14 days, then mediation, then the courts. We do not subscribe to an alternative dispute resolution code |
| Security and privacy | See our privacy notice and trust centre |