More direct bookings, fewer unanswered questions.
Guests decide late at night and expect an answer straight away. AI agents answer booking questions at any hour, take direct bookings, look after guests before arrival and ask every guest for a review.
Who this is for: Guesthouses, B&Bs, lodges, boutique hotels, self-catering units and event venues.
Where time and money leak.
Night-time enquiries
Guests plan trips in the evening. An unanswered question becomes a booking on another site.
Commission on every booking
Bookings through online travel agencies carry a commission; direct bookings do not.
Pre-arrival questions
Check-in times, directions, parking, Wi-Fi: the same questions for every guest.
Reviews
Guests choose on recent reviews, but asking every guest takes time.
Function enquiries
Event and group enquiries need several details before you can quote.
The AI agents that fit, and what each one does here.
Add the ones you want to your plan as you read; they are collected on the pricing page for you.
AI Website Assistant
Answers questions about rooms, rates, facilities and the area, and sends guests to your booking page.
WhatsApp Assistant
Guests ask questions and confirm details on WhatsApp before and during their stay.
AI Booking Agent
Direct bookings for tables, spa treatments, activities or site visits for functions.
Review Request Agent
Every guest gets a thank-you and a review link after checkout; complaints come straight to you.
Reactivation Agent
Returning-guest offers, only to guests who agreed.
Social Media Agent
Seasonal posts and specials drafted for your approval.
Step by step, for each agent.
AI Website Assistant
- Starts withA visitor asks a question on your website, at any hour
- The agentThe assistant answers from your approved information, in English or Afrikaans
- The agentWhen the visitor is ready, it offers the form, a booked call or WhatsApp
- You getThe lead is saved and emailed to you within seconds
- A personAnything complex, sensitive or upset goes to a person, with the conversation attached
You stay in control: You approve what it knows. It says it is an AI, says when it is not sure, and never invents prices or promises.
WhatsApp Assistant
- Starts withA customer messages your WhatsApp business number
- The agentIt answers, books or checks status using the same brain as your website
- You getBookings, leads and payment links go into your systems
- A personYour team can take over the chat at any time, with the history attached
You stay in control: Runs on a verified business number with approved message templates. Only messages people who opted in.
AI Booking Agent
- Starts withA customer asks to book, on your site or in the chat
- The agentIt shows only the times you are open, in the customer's time zone
- You getConfirmation and calendar invite go out at once; you are notified
- The agentReminders go out before the appointment; changes and cancellations update your diary
- A personYou set the hours, limits and blocked days; your team sees every booking
You stay in control: Your hours, your limits, your blocked dates. One upcoming booking per person, and no double bookings.
Review Request Agent
- Starts withA visit, job or sale is completed
- The agentThe customer gets a thank-you and a review link
- A personAny complaint in a reply goes straight to you
- You getMore recent reviews, and problems caught early
You stay in control: Every customer is asked, never only the happy ones: Google's rules forbid choosing who gets asked.
Reactivation Agent
- Starts withA customer's next service, check-up or renewal comes due
- The agentA reminder with a booking link goes out, only with consent
- You getBookings land in your diary; replies reach your team
- A personYour team handles questions; opt-outs are honoured at once
You stay in control: Consent first. Every message carries an opt-out.
Social Media Agent
- Starts withYour news, services and current trends in your field
- The agentIt drafts posts with images and suggested times
- A personYou preview, edit and approve with one click
- You getApproved posts go out on schedule; nothing is posted unreviewed
You stay in control: Nothing is published without your approval. Checked against each platform's rules.
How each benefit pays.
No invented statistics. These are the mechanisms; the calculator below puts your own numbers to them.
Income created
- Questions answered at night turn into direct bookings
- Function enquiries arrive with dates, numbers and needs captured
Cost saved
- Every booking moved from an agency to direct keeps its commission in your business
Time saved
- Pre-arrival questions answered automatically
Guest experience
- Guests get an answer at any hour
- Recent reviews from every stay
What are commission and unanswered enquiries costing you?
Change the example values to your own. Nothing you type here is sent anywhere unless you choose to book a call about it.
Example values, to replace with yours.
What this is costing you, a month
- Commission paid to booking agenciesR0
- Direct bookings lost to slow repliesR0
How this is worked out
Agency bookings a month x average booking value x your commission rate shows what each booking moved to direct is worth to you. Unanswered enquiries a week x the share who would book x average booking value x 4.33 weeks.
Your figures and chosen agents are added to the booking notes for you to edit before you send anything.
What a day looks like with AI agents in place.
Yesterday's guests get a thank-you and a review link. One mentions a cold shower; the message comes straight to you.
Tonight's arrivals get directions, check-in time and the gate code instructions.
A couple asks whether you allow dogs and have a room for next weekend. The assistant answers and sends them to your booking page.
An illustration of how the agents work together, not a client story.
Built for the rules your industry works under.
- Card details are never taken in a chat; guests pay through your secure booking or payment link.
- Availability and rates come from your booking system; the assistant never confirms a room it cannot see.
- Every guest is asked for a review, not only the happy ones (Google's rules forbid selective requests).
- Marketing to past guests needs their consent.
- In the UK, EU and US the same care applies under their own laws (UK GDPR and PECR, the EU GDPR, and US rules such as CAN-SPAM). We confirm the rules for your country before any build.
Our recommendation for hospitality.
Start on Starter or Growth, then add what you need.
Suggested add-ons: WhatsApp Assistant, Review Request Agent, Social Media Agent. You can start small and add agents one at a time.
Try it before you call
Answer at midnight. Keep the commission.
Book a 30-minute call and we will show you what we would build first for your hospitality business.